Shipping policy
At Fieldpring, we are committed to providing our customers with an exceptional shopping experience, in particular through clear and simple shipping policies. We offer free shipping on all orders within the United Kingdom.
Delivery Areas
This shipping policy applies to orders shipped within the United Kingdom.
Delivery Times
Below are the estimated timelines for all parcels:
- Order cut-off time: 23:59 (GMT/BST). Orders placed after this time will be processed the next business day, which may add one additional day to the estimated delivery time.
- Order processing time: 1 to 2 business days (Monday to Friday). Once your order has been processed, it will be shipped by one of our trusted carriers.
- Transit time: 4 to 6 business days (Monday to Friday).
- Estimated delivery time: 5 to 8 business days (Monday to Friday).
Shipping Services
We work with the following reliable carriers for deliveries within the United Kingdom, including Royal Mail and Evri, to ensure your parcel arrives safely.
Shipping Costs
Free shipping: All orders within the United Kingdom benefit from free shipping, with no minimum purchase required.
Delivery Issues
If you experience any issue with your delivery, such as a delay or a lost parcel, please contact our customer service immediately. We are here to help and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive a notification email containing a tracking number. You can track your parcel on our tracking page.
Any Questions?
Check our FAQ page or contact our customer service.
Contact Information
Store name: Fieldpring
Address: 12A Woodstock Terrace, London E14 0AD, United Kingdom
Email: info@fieldpring.com
Phone: +44 7441 423409
Customer service hours: Monday to Friday, 9:00 – 17:00 (GMT/BST)
Response time: We aim to reply within 1 business day.
Any Questions?
Check our FAQ page or contact our customer service.